1jz Privacy Policy — Malaysian User Data Protection
This Privacy Policy explains how the 1jz platform collects, uses, stores, and protects the personal information of users accessing our services in Malaysia. We are committed to ensuring your data is handled securely and transparently.
Last updated: 2026. This policy applies to all registered users and visitors of the 1jz platform.
Information Collected by the Platform
The 1jz platform collects several categories of information from users to ensure our services run smoothly, securely, and meet the needs of Malaysian users. The information collected falls under a few key categories:
Account & Identity Information
During registration, we collect your full name, date of birth, email address, phone number, and any identity verification details required. This information is used to verify user identity, prevent duplicate registrations, and ensure only eligible users can access the platform.
Payment Information in MYR
When users make deposits or withdrawals in MYR (RM), we process the necessary transaction details — including the chosen payment method (such as FPX or local e-wallets), transaction amount, and reference number. We do not store full credit or debit card details; sensitive financial information is processed directly through approved payment processors.
Device & Browser Information
Our system automatically records technical information including device type, operating system, browser type, IP address, and screen resolution. This data is used to optimise platform display across the range of mobile devices and computers used by Malaysian users.
Data Category Summary
- Account information & identity verification
- Transaction data in MYR
- Device & browser information
- Usage data & platform activity
- Cookie & session tracking data
How Your Information Is Used
Operations & Account Management
The data we collect is used primarily to manage user accounts, process deposit and withdrawal transactions in MYR, verify user eligibility, and provide access to all game categories and Sports Betting on the 1jz platform. Without this essential information, the platform cannot operate securely.
Security & Fraud Prevention
User information is also used to detect and prevent fraudulent activity, money laundering, unauthorised access, and violations of platform terms. 1jz's security systems analyse usage patterns to identify any suspicious activity, safeguarding all legitimate users.
Service Improvements
Usage data helps the 1jz team understand how Malaysian users interact with the platform — including the most frequently used features, pages that need improvement, and areas requiring additional support. This information informs technical decisions aimed at enhancing the overall user experience.
Communication & Customer Support
The email address and phone number you register with are used to send important account notifications, customer support responses, and platform policy updates. Users will not receive promotional messages without their consent and may opt out of certain communications via account settings.
Cookies & Session Tracking Technology
The 1jz platform uses cookies and similar local storage technologies to deliver a smooth and secure user experience. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session Cookies: Required to maintain your login session while using the platform. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saves your preferred settings such as interface language and display layout to make return visits more convenient.
- Analytics Cookies: Records anonymised usage data to help us understand navigation patterns and continuously improve the platform.
You can manage or disable cookies through your browser settings, though this may affect certain platform functions — particularly features that require an active login.
Data Storage, Security & Third-Party Sharing
How Your Data Is Stored Securely
All 1jz user data is stored on servers protected by SSL encryption and multiple layers of security. Sensitive information such as passwords is stored as irreversible hashes, meaning no one — including platform staff — can read your password in its original form.
Financial transaction data in MYR is retained for the period required under applicable Malaysian compliance and legal obligations. Once the retention period has elapsed, data that is no longer needed will be securely deleted in accordance with established procedures.
Sharing Information with Third Parties
1jz does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share necessary data with specific parties in limited circumstances:
- Approved payment processors to facilitate MYR deposit and withdrawal transactions
- Lawful authorities where required by Malaysian law or court order
- Technical service providers bound by strict confidentiality agreements
All third parties working with 1jz are required to uphold data protection standards equivalent to those set out in this policy.
Key Security Measures
- SSL encryption for all connections
- Passwords stored as hashes
- Internal access is restricted and audited
- Regular secure data backups
- Compliance with Malaysian legal requirements
User Rights & How to Contact Us
Right to Access, Correction & Deletion
As a 1jz platform user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you by contacting our support team.
- Right to Rectification: If any information we hold about you is inaccurate or incomplete, you have the right to request a correction via your account settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your personal data upon account closure, subject to record retention requirements under applicable law.
- Right to Object: You have the right to object to the processing of your data for specific purposes, including marketing communications.
Privacy Policy Amendments
1jz reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or new platform features. Users will be notified of any material changes via their registered email or a prominent notice on this page before the changes take effect.
Contact the 1jz Privacy Team
For any enquiries about this privacy policy, data access requests, or complaints regarding the handling of your personal information, please contact us:
Email: [email protected]
We aim to respond to all privacy-related enquiries within 3–5 business days.